Delivery & Returns
The Products will be delivered to the address submitted by you as the address for delivery on the order form (or, if no such address is submitted, the address of the cardholder) within  days of the day on which you submit the order for such Products to us, but usually within 2/3 working days. Delivery charges where applicable are shown at the bottom of each product page and can be viewed prior to adding the product to your basket. Carriage charges are to UK Mainland only. Northern Scotland, Scottish Islands, Channel Islands, N. Ireland and Eire please call 01296 393133.
If the Products arrive in a damaged condition you must inform us by telephone or email immediately and in no circumstances more than 3 days after receipt. We will then promptly arrange for collection and delivery of replacement products. If we are unable to arrange that the Products are delivered to you within a reasonable time, we will inform you of this and either reimburse any sums paid by you in relation to such Products or, with your agreement, arrange that the Products are delivered to you by another date.